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Dear customers,

First of all I would like to thank you for the purchase and registering to our Support System. If you have any questions or difficulties with an item, please read the documentation that included to your purchased file.

We only offer support for our themes and templates, features and functionality unique to our items. Please note that we cannot assist with general WordPress support or provide you with theme modifications and customizations in any capacity within our complimentary theme support.

Support Terms:

  • Before you ask, please check FAQ and Archive to see if your answer is already there.
  • Please verify your Purchase code. If you don't know where to find it please read more here.
  • Please open a Public Ticket if you don't have any sensitive information in it. Doing this you'll also help others with your question.
  • Average response time is less than 24 hours. In some rare cases the waiting time can be to 48 hours.
  • Basic knowledge of HTML, CSS, jQuery and Wordpress is required. Lessons are beyond our support scope.
  • Providing specific support for third-party plugins is not included in our support.
  • Customizing theme is not included in our support.
  • Please open different tickets for different issues. If you include all of your issues in one ticket, we'll work on them and once all of them are done, we'll reply.
  • Please provide your site URL and WordPress admin account information in a private ticket. We need this on almost 50% of all tickets. So if you send them at the beginning, your ticket will be resolved faster as we don't need to reply to ask for these information.
  • Sometimes we need holidays like everybody else :)

Best regards

Dan Fisher

  Public Ticket Activity

OPENlandscape and portrait pictures Last comment 21 minutes ago from Dave Peters in Stability - Responsive HTML5/CSS3 Template   10 OPENReplace Slider Section With Search Last comment 3 days ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   2 OPENDefault WordPress User Account Last comment 3 days ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   2 OPENFew error during importing and ajax Last comment 3 days ago from Dan Fisher in PetSitter - Responsive HTML5/CSS3 Template   4 CLOSEDOverriding Style css Last comment 5 days ago from Nexus2015 in PetSitter - Job Board Responsive WordPress Theme   3 OPENChange Images Last comment 5 days ago from Dan Fisher in PetSitter - Responsive HTML5/CSS3 Template   2 OPENFeatured Color Last comment 5 days ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   2 OPENWhere Can I change the Slider Pictures on the Home Page? Last comment 1 week ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   7 CLOSEDtop header Last comment 1 week ago from Dan Fisher in Emotion - Responsive WordPress Theme   14 CLOSEDHeaders not responsive? Last comment 1 week ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   5 OPENcountdown Last comment 1 week ago from Dan Fisher in Rocket - Creative Multipurpose HTML Template   2 CLOSEDDefault Image- How to Change? Last comment 2 weeks ago from Brandi in PetSitter - Job Board Responsive WordPress Theme   3 CLOSEDFormat incorrect with Applying for Job via... Last comment 2 weeks ago from Brandi in PetSitter - Job Board Responsive WordPress Theme   5 OPENSize of Top Menu Last comment 2 weeks ago from Dan Fisher in Babysitter - Responsive HTML Template   2 OPENChange Bold Color Last comment 2 weeks ago from Dan Fisher in Babysitter - Responsive WordPress Theme   2
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