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Dear customers,

First of all I would like to thank you for the purchase and registering to our Support System. If you have any questions or difficulties with an item, please read the documentation that included to your purchased file.

We only offer support for our themes and templates, features and functionality unique to our items. Please note that we cannot assist with general WordPress support or provide you with theme modifications and customizations in any capacity within our complimentary theme support.

Support Terms:

  • Before you ask, please check FAQ and Archive to see if your answer is already there.
  • Please verify your Purchase code. If you don't know where to find it please read more here.
  • Please open a Public Ticket if you don't have any sensitive information in it. Doing this you'll also help others with your question.
  • Average response time is less than 24 hours. In some rare cases the waiting time can be to 48 hours.
  • Basic knowledge of HTML, CSS, jQuery and Wordpress is required. Lessons are beyond our support scope.
  • Providing specific support for third-party plugins is not included in our support.
  • Customizing theme is not included in our support.
  • Please open different tickets for different issues. If you include all of your issues in one ticket, we'll work on them and once all of them are done, we'll reply.
  • Please provide your site URL and WordPress admin account information in a private ticket. We need this on almost 50% of all tickets. So if you send them at the beginning, your ticket will be resolved faster as we don't need to reply to ask for these information.
  • Sometimes we need holidays like everybody else :)

Best regards

Dan Fisher

  Public Ticket Activity

CLOSEDPost a Resume Last comment 21 hours ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   4 OPENNew Release of Job Manager / Resume Manager . Theme Needs Update To Work With Them Last comment 2 days ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   3 OPENAdd to theme.css Last comment 2 days ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   2 CLOSEDJob Category Last comment 2 days ago from Nexus2015 in PetSitter - Job Board Responsive WordPress Theme   2 CLOSEDinstalling updates Last comment 3 days ago from Michael Solaroli in PetSitter - Job Board Responsive WordPress Theme   3 CLOSEDAdding a Sidebar Last comment 3 days ago from Nexus2015 in PetSitter - Job Board Responsive WordPress Theme   6 CLOSEDStyle Color Presets Not Working After Theme 1.4.3 Update Last comment 4 days ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   4 CLOSEDUsername Field hidden on Post Profile and Post Job pages Last comment 1 week ago from Michael Solaroli in PetSitter - Job Board Responsive WordPress Theme   6 CLOSEDpetsitter Resume Form Last comment 2 weeks ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   2 CLOSEDDisable Banner lower on scroll Last comment 2 weeks ago from Sharon Cooper in Stability - Responsive HTML5/CSS3 Template   5 CLOSEDText/font not displaying in Safari or Chrome Last comment 2 weeks ago from Dan Fisher in Stability - Responsive HTML5/CSS3 Template   2 CLOSEDSearch location, Categories. Last comment 2 weeks ago from Dan Fisher in PetSitter - Job Board Responsive WordPress Theme   2 CLOSEDAdd jobs Last comment 2 weeks ago from Dan Fisher in Babysitter - Responsive WordPress Theme   4 CLOSEDCurrency Last comment 2 weeks ago from Dan Fisher in Babysitter - Responsive WordPress Theme   2 CLOSEDForm contact page Last comment 3 weeks ago from Dan Fisher in PetSitter - Responsive HTML5/CSS3 Template   7
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