Okay

Dear customers,

First of all I would like to thank you for the purchase and registering to our Support System. If you have any questions or difficulties with an item, please read the documentation that included to your purchased file.

We only offer support for our themes and templates, features and functionality unique to our items. Please note that we cannot assist with general WordPress support or provide you with theme modifications and customizations in any capacity within our complimentary theme support.

Support Terms:

  • Before you ask, please check FAQ and Archive to see if your answer is already there.
  • Please verify your Purchase code. If you don't know where to find it please read more here.
  • Please open a Public Ticket if you don't have any sensitive information in it. Doing this you'll also help others with your question.
  • Average response time is less than 24 hours. In some rare cases the waiting time can be to 48 hours.
  • Basic knowledge of HTML, CSS, jQuery and Wordpress is required. Lessons are beyond our support scope.
  • Providing specific support for third-party plugins is not included in our support.
  • Customizing theme is not included in our support.
  • Please open different tickets for different issues. If you include all of your issues in one ticket, we'll work on them and once all of them are done, we'll reply.
  • Please provide your site URL and WordPress admin account information in a private ticket. We need this on almost 50% of all tickets. So if you send them at the beginning, your ticket will be resolved faster as we don't need to reply to ask for these information.
  • Sometimes we need holidays like everybody else :)

Best regards

Dan Fisher

  Featured Articles

Where can I update the favicon of the website?

Site Icons were introduced in WordPress 4.4. This feature allows users to set a favicon and application icon for their websites. To set your favicon please ...

Read Article

How do I enable Max Mega Menu?

Once you installed Sample Data you need to activate Max Mega Menu. Please follow next steps: Go to Appearance > Menus Select Primary Menu and click ...

Read Article

Theme Update

Upgrading users from 1.X: Babysitter 2.X it’s not just a major update. It’s a brand new theme that was made from scratch. Unfortunately, there is no backward ...

Read Article

[FAQ] - I don't see Categories field in Search Form

After installation you may notice that there is no Categories field in Search Form. Please follow next steps to enable Categories field for Jobs.1) Go to Job ...

Read Article

Theme Update

There are 4 methods to update theme. 1. Auto updates with the help of Envato Toolkit plugin (recommended) You will need to generate an API key to link your ...

Read Article

  Public Ticket Activity

ashley schippers update   Updated 4 days ago   2   Rocket - Creative Multipurpose WordPress Theme Most recent comment from Dan Fisher:Hi Ash,Navigate to  Appearance > Menus and make sure you enabled Mega Menu option and selected 'Rocket' in Theme optionIf you need my assistance please provide me your admin details via private ... Ratul Payment plugin   Updated 6 days ago   4   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Ratul,'WC Paid Listings' plugin works with 'WooCommerce' plugin. And for subscriptions for WooCommerce you can use 'WooCommerce Subscriptions' ... Mo Questions   Updated 2 weeks ago   4   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Monique,Great! Glad everything works :)Let me know if you have any questions.Thanks! Paul Revolution banner   Updated 3 weeks ago   2   Rocket - Creative Multipurpose HTML Template Most recent comment from Dan Fisher:Hi Paul, Yes, I also see this bug. To fix it you need to change position for each layer. For example, open index-multi-02.html and find button layer on line around 408 change ... Wasim Akram PHP Mailer setting   Updated April 4, 2016   2   Handyman - Job Board HTML Template Most recent comment from Dan Fisher:Hi Wasim, In order to receive messages you need to edit line 8 of php/contact-form.php file and type in your own email address $to = 'YOUR_EMAIL_GOES_HERE'; You can find ... Fabian Szilard Rating with 'Job list' and 'PetSitter list'   Updated April 1, 2016   4   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Mykola,The latest version of the theme includes updated Reviewer plugin. It allows you to customize it in that way. Please update your theme and the plugin to the latest versions. Also you can ... Paul Portfolio   Updated April 1, 2016   2   PetSitter - Responsive HTML5/CSS3 Template Most recent comment from Dan Fisher:Hi Paul,Please download the latest version 1.4.1 I've updated gallery plugin and now it should be ok. On live demo you see a little bit outdated version.Let me know if you have any ... Bernard change link colors, decoration etc.   Updated March 21, 2016   3   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Bernard:Thanks Dan, it works. eddy Gallery label in Chrome   Updated March 17, 2016   3   Rocket - Creative Multipurpose HTML Template Most recent comment from eddy:Thanks, it fixed ! Andrei Theme Options Does not work   Updated March 15, 2016   5   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Andrei,Thank you so much! I'm glad you satisfied with the theme and support :)Anyway if you have any questions just let me know.Thanks! Bernard Menu link   Updated March 12, 2016   4   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Bernard,Glad you got it sorted :)Thanks! Mandy separate dashboards   Updated March 11, 2016   7   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Great it works now! Let me know if you have any questions.Thanks! Bernard upload slider photos   Updated March 8, 2016   3   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Bernard:Hi Dan,Thank you so much, it is working now!Bernard Adelle Displaying full blog posts instead of excerpts   Updated February 25, 2016   2   T.Joy - Astronomy WordPress Theme Most recent comment from Dan Fisher:Hi Adelle,You can do this by changing theme tjoy/content.php file. On line 74 change thisto thisThanks! Mandy Outdated copies of Woocommerce template files   Updated February 24, 2016   3   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Mandy:Thanks!
https://danfisher.ticksy.com/