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Dear customers,

First of all I would like to thank you for the purchase and registering to our Support System. If you have any questions or difficulties with an item, please read the documentation that included to your purchased file.

We only offer support for our themes and templates, features and functionality unique to our items. Please note that we cannot assist with general WordPress support or provide you with theme modifications and customizations in any capacity within our complimentary theme support.

Support Terms:

  • Before you ask, please check FAQ and Archive to see if your answer is already there.
  • Please verify your Purchase code. If you don't know where to find it please read more here.
  • Please open a Public Ticket if you don't have any sensitive information in it. Doing this you'll also help others with your question.
  • Average response time is less than 24 hours. In some rare cases the waiting time can be to 48 hours.
  • Basic knowledge of HTML, CSS, jQuery and Wordpress is required. Lessons are beyond our support scope.
  • Providing specific support for third-party plugins is not included in our support.
  • Customizing theme is not included in our support.
  • Please open different tickets for different issues. If you include all of your issues in one ticket, we'll work on them and once all of them are done, we'll reply.
  • Please provide your site URL and WordPress admin account information in a private ticket. We need this on almost 50% of all tickets. So if you send them at the beginning, your ticket will be resolved faster as we don't need to reply to ask for these information.
  • Sometimes we need holidays like everybody else :)

Best regards

Dan Fisher

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  Public Ticket Activity

Louise Resume plugin missing   Updated 3 days ago   3   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Louise:Thanks for getting back to me so quickly! Magda Header Customization   Updated 3 days ago   2   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Magda,You can find all available options in Theme Options > Header. Also take a look at Theme Options > Styling to change some color for the Header.Let me know what options to configure the Header ... Tom Kraft Full Width Navbar   Updated 2 weeks ago   4   Ecobox - Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Tom,Great!Let me know if you have any questions.Thanks! Rebecca Update Issue   Updated 3 weeks ago   6   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Rebecca,You need to keep updated your plugins and the theme. Go to Plugins and update plugins to the latest versions.Thanks! Vipul Malhotra Progress Bar Shorcode   Updated January 15, 2016   3   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Vipul Malhotra:Thanks A lot Dan ! :) :) Jonathan Using Buttons in Revolution Slider   Updated January 15, 2016   4   Stability - Responsive HTML5/CSS3 Template Most recent comment from Dan Fisher:Hi Jonathan,Great! Glad you got it sorted :)Let me know if you have any questions.Thanks! Sergei WP Job Manager Field Editor shortcodes   Updated January 14, 2016   2   Babysitter - Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Sergei,Babysitter is compatible with WP Job Manager Field Editor plugin. I just added the test field to show youAnyway, if you have any Field Editor related questions (how to use, how to customize ... Karol Date in blog   Updated January 5, 2016   4   T.Joy - Astronomy WordPress Theme Most recent comment from Dan Fisher:Hi Karol,Open tjoy/content.php and in the .post-meta section add next code Thanks! Jonathan Description field not displaying correctly   Updated January 1, 2015   6   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Hi Jonathan,Please download it from Downloads section in your ThemeForest account.Thanks! Jonathan featured slider   Updated December 31, 2015   3   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Jonathan:thank you Dan Nexus2015 Theme Styling Not Work for btn-success   Updated December 19, 2015   4   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Dan Fisher:Yes, of course. Will add this also.Thanks for let me know! Nexus2015 No Hover Over On Job Thumbnail   Updated December 19, 2015   3   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Nexus2015:Excellent! Thanks! Frank No Revolution Slider Package   Updated December 4, 2015   2   Blitz - Responsive Multi-Purpose Theme Most recent comment from Dan Fisher:Hi Frank,You can find it in the theme folder blitz/includes/plugins/revslider.zipThanks! Jonathan Adding a Telephone Field   Updated November 24, 2015   2   Stability - Responsive HTML5/CSS3 Template Most recent comment from Dan Fisher:Hi Jonathan,Thanks for sharing this useful plugin with us. I guess it would be very helpful for those users who need to validate phone fields.Thanks! Ehimbaney Bug on resume page   Updated November 18, 2015   3   PetSitter - Job Board Responsive WordPress Theme Most recent comment from Ehimbaney:thanks, it works
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